Terms and Conditions

NOTE:  Christelike UItgewersmaatskappy is a publisher and only sells to retailers.All purchases by members of the public can be done through CUM Books. Please refer to: www.cumbooks.co.za

 Pricing policy:

  • Prices are subject to change without prior notice.
  • Book and gift items are listed and invoiced at a recommended retail selling price.

 Discounts:

  • General Retail: Books/Gifts - 35%
  • Churches: Books/Gifts - 15%

Minimum Order Charge:

  • New customers’ orders (minimum R500 after discount, V.A.T. included) must be paid in advance.

Conferences and trade shows:

  • Special offers extended at these events will only apply to orders taken at the event and completed on the provided pricelists.

Credit terms and payment:

  • Accounts will be opened for successful applicants.
  • Credit limits will be set and reviewed regularly.
  • Terms of payment are strictly thirty (30) days.

Payments:

  • Per cheque: Please attach remittance advice.
  • Electronic: Proof of payment must be faxed to us with the invoice number.
  • Credit Card: Prior arrangement with accounts department.
  • Overdue accounts will accrue a monthly service charge of 2%.

Neighboring countries:

  • Freight charges in excess of 4% of the nett invoice value will be charged to the customer’s account on a separate invoice.

South Africa:

Free freight for orders within South Africa.

  • 3 working days’ from invoicing for delivery in Johannesburg, West Rand, Durban and Pretoria main centers.
  • 3 working days’ delivery from invoicing to Western, Northern and Eastern Cape main centers.
  • Rest of country 5 - 7 working days from invoicing.
  • Orders of below R500 will attract a R50 minimum order charge.
  • Back orders that formed part of an order larger than R500 will be exempt from minimum order charge.
  • Orders less than R500 will be consolidated for 7 days before shipping.
  • Forty-eight (48) hour deliveries can be arranged on request and the customer will be liable for the cost thereof.

Proof of delivery (p.o.d.):

  • All copies of a signed p.o.d. will be subject to a charge of R5 each.

Returns:

  • Returns will not be accepted without prior authorisation.
  • All returns will be subject to a 20% of invoice value re-handling charge (except products with manufacturing or publisher  defects).
  • Returns must be clean, free of marks or labels and saleable.

Claims:

  • Claims must be made within seven (7) days of receipt of order.

Street address:
CHRISTELIKE UITGEWERSMAATSKAPPY
20 Smuts Avenue, Vereeniging
Gauteng, SOUTH AFRICA

Postal address:
PO Box 1599
VEREENIGING
1930

Contact numbers:    
Telephone number  : 016 440 7000
Fax number 
: 016 421 1748
International telephone number : 27 16 440 7000
International fax number     
: 27 16 421 1748
Toll-free fax number
: 0800 111 603
  : 0800 003 403
E-mail address : sales@cum.co.za
     
Customer service:    
Switchboard 
: 016 440 7000
Toll-free   
: 0800 003 399
  : 0800 003 400
  : 0800 003 401
  : 0800 003 402

 

When ordering please furnish our sales staff with the following information:

  1. Trading name of your company and account number.
  2. Your purchase order number and name as references.
  3. Title or item number and quantity of each product you require.
Accounts department:  
Accounts A-L    :  
016 440 7051
Accounts M-Z   : 016 440 7052
   
Business hours:
Monday to Thursday 08:00 – 17:00
Friday 
09:00 – 16:30
   

 

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© Kopiereg 2010 CUM Uitgewers. Alle regte voorbehou. Ontwikkel deur iGroup