NOTE: Christelike UItgewersmaatskappy is a publisher and only sells to retailers.All purchases by members of the public can be done through CUM Books. Please refer to: www.cumbooks.co.za
Pricing policy:
- Prices are subject to change without prior notice.
- Book and gift items are listed and invoiced at a recommended retail selling price.
Discounts:
- General Retail: Books/Gifts - 35%
- Churches: Books/Gifts - 15%
Minimum Order Charge:
- New customers’ orders (minimum R500 after discount, V.A.T. included) must be paid in advance.
Conferences and trade shows:
- Special offers extended at these events will only apply to orders taken at the event and completed on the provided pricelists.
Credit terms and payment:
- Accounts will be opened for successful applicants.
- Credit limits will be set and reviewed regularly.
- Terms of payment are strictly thirty (30) days.
Payments:
- Per cheque: Please attach remittance advice.
- Electronic: Proof of payment must be faxed to us with the invoice number.
- Credit Card: Prior arrangement with accounts department.
- Overdue accounts will accrue a monthly service charge of 2%.
Neighboring countries:
- Freight charges in excess of 4% of the nett invoice value will be charged to the customer’s account on a separate invoice.
South Africa:
Free freight for orders within South Africa.
- 3 working days’ from invoicing for delivery in Johannesburg, West Rand, Durban and Pretoria main centers.
- 3 working days’ delivery from invoicing to Western, Northern and Eastern Cape main centers.
- Rest of country 5 - 7 working days from invoicing.
- Orders of below R500 will attract a R50 minimum order charge.
- Back orders that formed part of an order larger than R500 will be exempt from minimum order charge.
- Orders less than R500 will be consolidated for 7 days before shipping.
- Forty-eight (48) hour deliveries can be arranged on request and the customer will be liable for the cost thereof.
Proof of delivery (p.o.d.):
- All copies of a signed p.o.d. will be subject to a charge of R5 each.
Returns:
- Returns will not be accepted without prior authorisation.
- All returns will be subject to a 20% of invoice value re-handling charge (except products with manufacturing or publisher defects).
- Returns must be clean, free of marks or labels and saleable.
Claims:
- Claims must be made within seven (7) days of receipt of order.
Street address:
CHRISTELIKE UITGEWERSMAATSKAPPY
20 Smuts Avenue, Vereeniging
Gauteng, SOUTH AFRICA
Postal address:
PO Box 1599
VEREENIGING
1930
| Contact numbers: |
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| Telephone number |
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016 440 7000 |
Fax number
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016 421 1748 |
| International telephone number |
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27 16 440 7000 |
International fax number
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27 16 421 1748 |
Toll-free fax number
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0800 111 603 |
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0800 003 403 |
| E-mail address |
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sales@cum.co.za |
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| Customer service: |
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Switchboard
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016 440 7000 |
Toll-free
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0800 003 399 |
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0800 003 400 |
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0800 003 401 |
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0800 003 402 |
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When ordering please furnish our sales staff with the following information:
- Trading name of your company and account number.
- Your purchase order number and name as references.
- Title or item number and quantity of each product you require.
| Accounts department: |
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Accounts A-L :
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016 440 7051 |
| Accounts M-Z : |
016 440 7052 |
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| Business hours: |
| Monday to Thursday |
08:00 – 17:00 |
Friday
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09:00 – 16:30 |
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